Data Protection Policy

Dhaka88 com's Privacy Policy — Your Data Is Our Responsibility

Dhaka88 com believes that your personal data belongs to you. This policy clearly outlines what information we collect, why we collect it, how we store it, and what rights you have.

Last Updated: January 2026  |  Version 2.5
Our Commitment
Your data is never sold to third parties
All communications secured with SSL encryption
Your right to view, correct, and delete your information
Option to Opt Out of Unwanted Marketing Messages
Data retention periods are clearly defined and transparent

How We Protect Your Privacy

Every piece of information you share with dhaka88 com is handled with care — no ambiguity, nothing hidden.

End-to-End Encryption

Every transaction and communication on your dhaka88 com account is protected with 256-bit SSL/TLS encryption, keeping your data completely unreadable to outside parties.

Secure Data Storage

Your data is stored on secure cloud servers accessible only to authorized personnel. Regular security audits are conducted.

Your Data, Your Control

View, correct, or request deletion of your data at any time. Dhaka88 com is committed to upholding your rights over your personal information.

No Sale of Data

Dhaka88 com never sells your personal information to advertisers or third parties. This is a core principle we uphold without compromise.

Cookie Transparency

We clearly disclose which cookies we use and why. You have the option to disable non-essential cookies at any time.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. This can be done easily through your account settings or by contacting support.

Section 01Introduction & Scope of This Policy

Dhaka88 com (website: dhaka88com.app) is a trusted online betting platform in Bangladesh. This Privacy Policy explains how dhaka88 com handles your personal information — from collection and storage to use and deletion.

This Privacy Policy applies to the dhaka88 com website, mobile app, and all digital services. By using our services, you agree to this policy. If you do not agree, please refrain from using our services.

We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — so you always know exactly what's happening with your data.

Language: This Privacy Policy is available in both Bengali and English. In the event of any interpretive discrepancy, the Bengali version shall take precedence.


Section 02What Information We Collect

Dhaka88 com only collects information that is necessary to provide its services. We do not ask for data we don't need — that is our policy.

Information provided directly (at the time of registration):

  • Full Name (as per National ID)
  • Date of Birth
  • Mobile number and email address
  • Current Address
  • National ID or Passport Number (for KYC)
  • Payment method details (Mobile Pay/Nagad number, etc.)

Automatically collected information (during platform use):

  • IP Address & Device Type
  • Browser Information & Operating System
  • Login/Logout Date and Time
  • Betting history and transaction records
  • Time spent on the platform and pages visited
Type of InformationReason for CollectionMandatory?
Name & Date of BirthIdentity Verification & Age ConfirmationYes
Mobile NumberOTP Verification & SecurityYes
EmailAccount CommunicationsYes
NID/PassportKYC Legal RequirementsFor Withdrawals
Payment InformationTransaction ProcessingFor Transactions
Device DataSecurity & Fraud PreventionAutomatic

Section 03Purpose & Use of Data Collection

Dhaka88 com uses your information only for specific, legitimate purposes. Data is never stored without a clear reason. The primary purposes are:

  • Account Management: Completing your registration, verifying your login, and keeping your account secure.
  • Identity Verification (KYC): Verifying the identity of every user as required by law.
  • Payment Processing: Processing deposits and withdrawals smoothly.
  • Customer Support: Resolving your issues and answering your questions.
  • Security: Preventing fraud, money laundering, and unauthorized access.
  • Service Improvement: Improving user experience and overall platform quality.
  • Legal Compliance: Meeting the requirements of regulatory authorities.

If your information is ever used beyond the stated purposes, you will be notified in advance and consent will be obtained where required.

Marketing Communications: Promotional messages are sent only to users who have given their consent. You can opt out at any time.


Section 04Data Sharing Policy

Dhaka88 com never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment Providers: Required information is shared to process transactions via Mobile Pay, Nagad, Rocket, and similar services.
  • Identity Verification Service: With registered verification service providers to complete the KYC process.
  • Legal Authorities: By court order or lawful request from a regulatory authority.
  • Fraud Prevention: With law enforcement agencies in cybercrime investigations.

Before sharing data with any third party, we ensure they uphold the same privacy standards we do. No third party receives your data without a data processing agreement in place.

International Data Transfer: In certain cases, your data may be processed on servers in other countries. When this occurs, international data protection standards are strictly followed.


Section 05Cookies & Tracking Technologies

Dhaka88 com's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform secure.

Types of cookies we use:

  • Essential Cookies: Maintaining login sessions and security verification. These cannot be disabled.
  • Performance Cookies: Monitoring platform performance and speed.
  • Functional Cookies: Remembering your language preferences and personalized settings.
  • Analytics Cookies: Understanding which features are most used and improving our services accordingly.

You can block non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.


Section 06Data Security Measures

Dhaka88 com follows the highest industry security standards to protect your data. Our security framework operates on multiple layers:

SSL/TLS Encryption 256-bit
Two-Factor Authentication (2FA) Active
Security Audit Frequency Monthly
Data Backup Reliability 99.9%

In the event of a data breach, affected users will be notified within 72 hours and steps will be taken to resolve the issue promptly.


Section 07Data Retention Period

Dhaka88 com does not retain any data beyond the required period. Retention timelines for different types of data are listed below:

Type of InformationRetention PeriodReason
Account Information5 years after account closureLegal Obligations
Transaction Records7 YearsFinancial Regulatory Compliance
KYC Documents5 YearsAML Regulations
Betting History3 YearsDispute Resolution
Login Log1 YearSecurity Monitoring
Cookie Data30–365 DaysBy Cookie Type
Support Conversations2 YearsService Quality Improvement

Once the defined retention period expires, data is securely deleted or anonymised in a way that can no longer be linked to any individual.


Section 08Your Rights

Under the dhaka88 com Privacy Policy, you are entitled to the following rights. Contact our support team at any time to exercise them:

Right to Access

You can request to view the information we hold about you. It will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.

Right to Erasure

You can request deletion of your personal data, except where retention is required by law.

Right to Restrict Processing

In certain cases, you can request that we temporarily pause processing your data.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Lodge a Complaint

If you believe our Privacy Policy has been violated, you may file a complaint directly with us or with the relevant regulatory authority.


Section 09Children's Privacy

Dhaka88 com strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a parent or legal guardian discovers that their child's information has been collected inadvertently, please contact our support team immediately. We will promptly delete the data and close the account.

For Parents: Monitor children's online activity. Age verification for 18+ is mandatory on dhaka88 com — but family awareness remains the strongest safeguard.


Section 10Privacy Policy Updates

Dhaka88 com may update this Privacy Policy from time to time — when new services are introduced, laws change, or our data management practices are revised.

For significant changes, we will notify users in advance through the following methods:

  • Pop-up notification upon account login
  • Direct message to registered email
  • Notice on the website homepage

Continued use of dhaka88 com after any changes takes effect will be considered acceptance of the updated Privacy Policy. The date of the latest update is always shown at the top of this page.


Section 11Privacy Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team:

Email
privacy@dhaka88com.app
Live Chat
24/7 Support
Response Time
Within 48 Hours

Our Data Protection Officer (DPO) is available to assist you directly with any privacy-related concerns. If a complaint cannot be resolved through normal channels, you retain the full right to escalate the matter to the relevant regulatory authority.

Your privacy is protected — join now

Your data is completely safe with Dhaka88 com. We follow the highest industry security standards to protect every user's privacy.

SSL Secured Data Is Never Sold Your Data, Your Control 24/7 Support
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